How To Fix B0131 - Business partner & does not exist as a customer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: B0 - Business Partner General

  • Message number: 131

  • Message text: Business partner & does not exist as a customer

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message B0131 - Business partner & does not exist as a customer ?

    The SAP error message B0131 indicates that the business partner you are trying to use does not exist as a customer in the system. This error typically occurs in scenarios where a business partner is expected to be linked to a customer master record, but the system cannot find the corresponding entry.

    Cause:

    1. Missing Customer Master Record: The business partner has not been created as a customer in the system.
    2. Incorrect Business Partner Number: The business partner number entered may be incorrect or does not match any existing records.
    3. Data Synchronization Issues: If you are using a system that integrates with other systems (like CRM or external databases), there may be synchronization issues leading to missing data.
    4. Configuration Issues: The configuration settings in the system may not be set up correctly to link business partners to customer records.

    Solution:

    1. Create Customer Master Record:

      • Navigate to the transaction code XD01 (Create Customer) or BP (Business Partner) depending on your system configuration.
      • Ensure that the business partner is created as a customer in the appropriate sales area.
    2. Verify Business Partner Number:

      • Double-check the business partner number you are using. Ensure it is entered correctly and exists in the system.
      • Use transaction code BP to search for the business partner and confirm its existence.
    3. Check Data Synchronization:

      • If your system integrates with other systems, ensure that data synchronization processes are functioning correctly. Check for any errors in the integration logs.
    4. Review Configuration Settings:

      • Consult with your SAP administrator or functional consultant to review the configuration settings related to business partners and customer master records.
      • Ensure that the necessary settings for linking business partners to customers are correctly configured.
    5. Use Transaction Codes for Troubleshooting:

      • Use transaction codes like BP, XD03 (Display Customer), or VD03 (Display Customer in Sales Area) to investigate the status of the business partner and customer records.

    Related Information:

    • Business Partner Concept: In SAP, the business partner concept is used to manage various roles (like customer, vendor, etc.) in a unified manner. Ensure that the business partner is assigned the correct roles.
    • Master Data Management: Proper management of master data is crucial for avoiding such errors. Regular audits and data cleansing can help maintain data integrity.
    • SAP Notes and Documentation: Check SAP Notes for any known issues or patches related to this error message. The SAP Help Portal can also provide additional guidance.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant for further assistance.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant