How To Fix AXT_CRM_GEN102 - Error in OLTP reporting generation

SAP Error Message - Details

• Message type: E = Error

• Message class: AXT_CRM_GEN - CRM Generation framework

• Message number: 102

• Message text: Error in OLTP reporting generation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AXT_CRM_GEN102 - Error in OLTP reporting generation ?

  The SAP error message AXT_CRM_GEN102, which indicates "Error in OLTP reporting generation," typically arises during the process of generating reports in the SAP CRM system. This error can be caused by various factors, including configuration issues, data inconsistencies, or problems with the underlying database.
  Causes:
  
  Data Inconsistencies: Missing or inconsistent data in the underlying tables can lead to errors during report generation.
  Configuration Issues: Incorrect settings in the CRM system or in the reporting framework can cause failures.
  Authorization Issues: Lack of proper authorizations for the user trying to generate the report.
  System Performance: High load on the system or performance issues can lead to timeouts or failures in report generation.
  Technical Errors: Bugs or issues in the SAP software itself, or problems with the underlying database.
  
  Solutions:
  
  Check Data Integrity: Ensure that the data in the relevant tables is complete and consistent. You may need to run data consistency checks or reports to identify any issues.
  Review Configuration Settings: Verify that the configuration for the reporting is set up correctly. This includes checking the settings in the CRM system and any related components.
  User Authorizations: Ensure that the user has the necessary authorizations to access the data and generate the report.
  System Performance: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider scheduling report generation during off-peak hours.
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. There may be known issues with solutions provided by SAP.
  Consult Documentation: Refer to the official SAP documentation for troubleshooting reporting issues in CRM.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SLG1 (Application Log) to check logs for more details on the error.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  Community Forums: SAP Community and other forums can be useful for finding similar issues faced by other users and potential solutions.
  
  By following these steps, you should be able to identify and resolve the AXT_CRM_GEN102 error in your SAP CRM system.