How To Fix AXT_CRM_GEN101 - No BI client specified in system customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: AXT_CRM_GEN - CRM Generation framework

• Message number: 101

• Message text: No BI client specified in system customizing

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AXT_CRM_GEN101 - No BI client specified in system customizing ?

  The SAP error message AXT_CRM_GEN101, which states "No BI client specified in system customizing," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the configuration related to Business Intelligence (BI) clients. This error indicates that the system is unable to find a specified BI client in the customizing settings.
  Cause:
  
  Missing Configuration: The BI client may not have been defined in the system customizing settings.
  Incorrect Settings: There may be incorrect or incomplete settings in the configuration for the BI client.
  Transport Issues: If the configuration was transported from another system, it may not have been properly set up in the target system.
  Authorization Issues: The user may not have the necessary authorizations to access the BI client settings.
  
  Solution:
  To resolve the AXT_CRM_GEN101 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant section for CRM and BI integration.
  Ensure that the BI client is correctly defined in the customizing settings.
  
  
  
  Define BI Client:
  
  If the BI client is not defined, you will need to create a new entry for it.
  Make sure to specify the correct client number and any other required parameters.
  
  
  
  Review Transport Requests:
  
  If the configuration was transported, check the transport requests to ensure that all necessary objects were included and correctly imported.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access and modify the BI client settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM and BI integration for any specific instructions or prerequisites.
  
  
  
  System Restart:
  
  In some cases, a system restart or refresh may be required for the changes to take effect.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review the official SAP documentation for CRM and BI integration for detailed configuration steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.