How To Fix ATP_PAC014 - liveCache call for material &1 and MRP area &2 ended with return code &3.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATP_PAC -

• Message number: 014

• Message text: liveCache call for material &1 and MRP area &2 ended with return code &3.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATP_PAC014 - liveCache call for material &1 and MRP area &2 ended with return code &3. ?

  The SAP error message ATP_PAC014 indicates that there was an issue with a LiveCache call related to the Availability Check (ATP - Available to Promise) for a specific material and MRP (Material Requirements Planning) area. The return code provided in the message can give further insight into the nature of the error.
  Cause:
  
  LiveCache Issues: The error may arise due to problems with the LiveCache system itself, such as it being down, not properly configured, or experiencing performance issues.
  Data Issues: There may be inconsistencies or missing data for the material or MRP area in the system.
  Configuration Issues: Incorrect configuration settings in the ATP or MRP areas can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the LiveCache or perform the ATP check.
  System Performance: High load on the system or LiveCache can lead to timeouts or failures in processing requests.
  
  Solution:
  
  Check LiveCache Status: Ensure that the LiveCache system is up and running. You can check the status using transaction codes like /SAPAPO/LC10 or /SAPAPO/LC20.
  Review Return Code: Analyze the return code provided in the error message. Different return codes can indicate different issues, so understanding the specific code can help in troubleshooting.
  Data Consistency Check: Verify that the material and MRP area data is consistent and complete. You can use transaction codes like MM03 to check material data and MD04 for MRP data.
  Configuration Review: Check the configuration settings for ATP and MRP in the system to ensure they are set up correctly.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the ATP check and access LiveCache.
  System Performance Monitoring: Monitor system performance and check for any bottlenecks that may be affecting LiveCache operations. Consider optimizing queries or increasing system resources if necessary.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to ATP and LiveCache for any known issues or patches that may resolve the problem.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/ATP for ATP checks and /SAPAPO/LC10 for LiveCache monitoring.
  Documentation: Review SAP documentation on ATP and LiveCache for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message details and any relevant logs.
  
  By following these steps, you should be able to identify and resolve the issue causing the ATP_PAC014 error in your SAP system.