How To Fix ATP_PAC010 - The liveCache call resulted in an error.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATP_PAC -

• Message number: 010

• Message text: The liveCache call resulted in an error.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ATP_PAC010 - The liveCache call resulted in an error. ?

  The SAP error message ATP_PAC010 indicates that there was an issue with a LiveCache call during the Availability Check process. LiveCache is a component used in SAP for managing large amounts of data in real-time, particularly in applications like Advanced Planning and Optimization (APO).
  Causes of ATP_PAC010
  
  LiveCache Connection Issues: The connection between the SAP system and the LiveCache may be disrupted or misconfigured.
  Data Consistency Problems: There may be inconsistencies or corruption in the data stored in LiveCache.
  Performance Issues: The LiveCache may be overloaded or experiencing performance bottlenecks, leading to timeouts or errors.
  Configuration Errors: Incorrect settings in the LiveCache configuration or in the APO system can lead to this error.
  Version Compatibility: There may be compatibility issues between the SAP system and the version of LiveCache being used.
  
  Solutions for ATP_PAC010
  
  
  Check LiveCache Connection:
  
  Verify that the LiveCache is running and accessible from the SAP system.
  Check network connectivity and ensure that the necessary ports are open.
  
  
  
  Monitor LiveCache Performance:
  
  Use transaction codes like /SAPAPO/LCMON to monitor the performance of LiveCache.
  Look for any performance issues or bottlenecks that may be affecting the system.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the data in LiveCache to identify and resolve any inconsistencies.
  Use transaction /SAPAPO/LC_CHECK to perform data consistency checks.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for both the SAP system and LiveCache to ensure they are correctly set up.
  Review the settings in transaction /SAPAPO/LC_CONFIG.
  
  
  
  Update or Patch:
  
  Ensure that both the SAP system and LiveCache are up to date with the latest patches and updates.
  Check SAP Notes for any known issues or fixes related to this error.
  
  
  
  Consult SAP Support:
  
  If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and error messages to help diagnose the problem.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/LCMON, /SAPAPO/LC_CHECK, and /SAPAPO/LC_CONFIG.
  SAP Notes: Search for SAP Notes related to ATP_PAC010 for any specific fixes or recommendations.
  Documentation: Review the official SAP documentation for LiveCache and APO for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the ATP_PAC010 error effectively.