How To Fix ATO_CUSTOMER804 - Import in target system is not possible because of different SAP release.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 804

  • Message text: Import in target system is not possible because of different SAP release.

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER804 - Import in target system is not possible because of different SAP release. ?

    The SAP error message ATO_CUSTOMER804 indicates that there is an issue with importing data into a target system due to a mismatch in SAP releases between the source and target systems. This typically occurs during system migrations, upgrades, or when trying to transport objects between systems that are not compatible due to version differences.

    Cause:

    1. Different SAP Releases: The source system (where the data is being exported from) and the target system (where the data is being imported) are running on different versions of SAP. This can happen if one system is on a newer or older version than the other.
    2. Incompatibility of Objects: Certain objects or configurations may not be compatible across different SAP releases, leading to import failures.

    Solution:

    1. Check SAP Release Versions: Verify the SAP release versions of both the source and target systems. You can do this by using transaction code SINFO or checking the system status in the SAP GUI.
    2. Upgrade/Downgrade Systems: If possible, consider upgrading or downgrading the target system to match the source system's release. This is often the most straightforward solution but may not always be feasible.
    3. Use Compatible Transport Requests: Ensure that the transport requests you are trying to import are compatible with the target system's release. You may need to create new transport requests in the target system that are compatible with its version.
    4. Manual Adjustments: If the objects are not too complex, you may consider manually recreating or adjusting the objects in the target system instead of using transport requests.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address compatibility issues between specific releases or provide guidance on how to handle such situations.

    Related Information:

    • SAP Notes: Look for SAP Notes related to transport issues and compatibility between different SAP versions. These notes often provide specific guidance and best practices.
    • Transport Management System (TMS): Familiarize yourself with the Transport Management System in SAP, as it provides tools and options for managing transports and understanding compatibility issues.
    • System Landscape: Maintain a consistent system landscape where possible, ensuring that development, quality assurance, and production systems are on compatible versions to avoid such issues in the future.

    By following these steps, you should be able to resolve the ATO_CUSTOMER804 error and successfully import your data into the target system.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant