Do you have any question about this error?
Message type: E = Error
Message class: ATO_CUSTOMER - ATO Messages for the End User
Message number: 513
Message text: Reset merge not possible.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message ATO_CUSTOMER513 "Reset merge not possible" typically occurs in the context of Advanced Variant Configuration (AVC) or when dealing with configurable materials in SAP. This error indicates that the system is unable to reset a merge operation for a configurable product, which can happen for various reasons.
Causes:
- Incomplete Configuration: The configuration of the product may not be complete or valid, leading to issues when trying to reset a merge.
- Locked Objects: The objects involved in the merge may be locked by another user or process, preventing the reset operation.
- Inconsistent Data: There may be inconsistencies in the data related to the configuration, such as missing dependencies or incorrect settings.
- System Settings: Certain system settings or configurations may restrict the ability to reset merges.
Solutions:
- Check Configuration: Review the configuration of the product to ensure that it is complete and valid. Make sure all required characteristics and values are set correctly.
- Unlock Objects: If the objects are locked, check with your system administrator or the user who has locked them to unlock the necessary objects.
- Data Consistency: Verify the data consistency for the configurable material. Check for any missing dependencies or incorrect settings that may be causing the issue.
- Review System Settings: Consult with your SAP Basis or configuration team to review any system settings that may be affecting the ability to reset merges.
- Transaction Logs: Check transaction logs for any additional error messages or warnings that may provide more context about the issue.
- SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
Related Information:
By following these steps, you should be able to diagnose and resolve the ATO_CUSTOMER513 error in SAP.
Get instant SAP help. Start your 7-day free trial now.
Feature | Free Access | Free Trial |
---|---|---|
Basic SAP error explanation | ![]() |
![]() |
Step-by-Step Usage Guide | ![]() |
![]() |
Interactive SAP Coach Assistance | ![]() |
![]() |
AI Troubleshooting for T-Code Errors | ![]() |
![]() |
ATO_CUSTOMER512 Merge not possible.
Self-Explanatory Message Since SAP believes that this specific error message is ...
ATO_CUSTOMER511 New collection is not stored in database.
Self-Explanatory Message Since SAP believes that this specific error message is ...
ATO_CUSTOMER514 Collection &1(&2) cannot be deleted
Self-Explanatory Message Since SAP believes that this specific error message is ...
ATO_CUSTOMER515 Collection &1(&2) contains assigned items and thus cannot be deleted
Self-Explanatory Message Since SAP believes that this specific error message is ...
SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
Click on this link to search all SAP messages.