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Message type: E = Error
Message class: ATO_CUSTOMER - ATO Messages for the End User
Message number: 511
Message text: New collection is not stored in database.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message ATO_CUSTOMER511, which states "New collection is not stored in database," typically occurs in the context of the SAP Advanced Planning and Optimization (APO) or SAP S/4HANA environments, particularly when dealing with master data or collection management.
Cause:
- Data Integrity Issues: The error may arise due to issues with data integrity, such as missing mandatory fields or incorrect data formats.
- Authorization Issues: The user may not have the necessary authorizations to create or modify collections in the database.
- Database Constraints: There may be constraints in the database that prevent the new collection from being saved, such as unique constraints or foreign key constraints.
- Technical Errors: There could be technical issues, such as problems with the database connection or transaction handling.
- Configuration Issues: Incorrect configuration settings in the system may lead to this error.
Solution:
- Check Data Completeness: Ensure that all mandatory fields are filled out correctly and that the data adheres to the required formats.
- Review Authorizations: Verify that the user has the necessary authorizations to create or modify collections. This can be done by checking the user roles and permissions in the SAP system.
- Examine Database Constraints: Look into the database constraints that might be causing the issue. This may involve checking for unique keys or foreign key relationships that are not being satisfied.
- Debugging: If the issue persists, consider debugging the transaction to identify the exact point of failure. This may require technical expertise.
- Check Configuration: Review the configuration settings related to the collection management process to ensure they are set up correctly.
- Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
- Contact Support: If the problem cannot be resolved internally, consider reaching out to SAP support for assistance.
Related Information:
By following these steps, you should be able to diagnose and resolve the ATO_CUSTOMER511 error effectively.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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