ATO_CUSTOMER462 - Delete Item &1 of type &2 as it uses parts of item &3 of type &4.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 462

  • Message text: Delete Item &1 of type &2 as it uses parts of item &3 of type &4.

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER462 - Delete Item &1 of type &2 as it uses parts of item &3 of type &4. ?

    The SAP error message ATO_CUSTOMER462 typically occurs in the context of Advanced Variant Configuration (AVC) when you are trying to delete a configuration item that is still being referenced by another item. This error indicates that the item you are attempting to delete is linked to another item, which prevents the deletion.

    Cause:

    The error message is triggered when:

    • You are trying to delete a configuration item (e.g., a component or variant) that is still in use by another configuration item.
    • The item you are trying to delete (Item &1 of type &2) is part of another item (Item &3 of type &4), which means that there are dependencies that need to be resolved before the deletion can occur.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Dependencies: Identify the item that is referencing the item you want to delete. You can do this by reviewing the configuration of the item that is still in use (Item &3 of type &4).

    2. Remove References: Before you can delete the item, you need to remove any references to it in the other configuration items. This may involve:

      • Modifying the configuration of the referencing item to remove the dependency on the item you want to delete.
      • Changing the configuration settings or options that include the item.
    3. Delete the Item: Once all references have been removed, you should be able to delete the item without encountering the error.

    4. Check for Other Dependencies: Ensure that there are no other items or configurations that might still be referencing the item you are trying to delete.

    Related Information:

    • Transaction Codes: You may need to use transaction codes such as CU50 (Configuration Simulation) or CU01 (Create Configuration Profile) to analyze and modify configurations.
    • Documentation: Refer to SAP documentation on Advanced Variant Configuration for more details on managing dependencies and configurations.
    • Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.

    By following these steps, you should be able to resolve the ATO_CUSTOMER462 error and successfully delete the desired configuration item.

    Artificial intelligence solution provided by tomco.ai.
    Disclaimer
    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Feature Free Access Free Trial
Basic SAP error explanation T-Code Explanation T-Code Explanation 2
Step-by-Step Usage Guide Step-by-Step Step-by-Step 2
Interactive SAP Coach Assistance Interactive SAP Interactive SAP 2
AI Troubleshooting for T-Code Errors AI Troubleshooting AI Troubleshooting 2

Related SAP Error Messages

Click the links below to see the following related messages:


SAP messages fall into 3 different categories: Error messages (message type = E), Warnings (W) or Informational (I) messages.

An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker