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Message type: E = Error
Message class: ATO_CUSTOMER - ATO Messages for the End User
Message number: 462
Message text: Delete Item &1 of type &2 as it uses parts of item &3 of type &4.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
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The SAP error message ATO_CUSTOMER462 typically occurs in the context of Advanced Variant Configuration (AVC) when you are trying to delete a configuration item that is still being referenced by another item. This error indicates that the item you are attempting to delete is linked to another item, which prevents the deletion.
Cause:
The error message is triggered when:
To resolve this error, you can take the following steps:
Check Dependencies: Identify the item that is referencing the item you want to delete. You can do this by reviewing the configuration of the item that is still in use (Item &3 of type &4).
Remove References: Before you can delete the item, you need to remove any references to it in the other configuration items. This may involve:
Delete the Item: Once all references have been removed, you should be able to delete the item without encountering the error.
Check for Other Dependencies: Ensure that there are no other items or configurations that might still be referencing the item you are trying to delete.
CU50
(Configuration Simulation) or CU01
(Create Configuration Profile) to analyze and modify configurations.By following these steps, you should be able to resolve the ATO_CUSTOMER462 error and successfully delete the desired configuration item.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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