ATO_CUSTOMER461 - Item &2 of type &1 is corrupt. Remove the item from the collection

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 461

• Message text: Item &2 of type &1 is corrupt. Remove the item from the collection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER461 - Item &2 of type &1 is corrupt. Remove the item from the collection ?

  The SAP error message ATO_CUSTOMER461 indicates that there is a corruption issue with a specific item in a collection, typically related to Advanced Variant Configuration (AVC) or similar functionalities in SAP. This error usually arises when the system encounters an inconsistency or corruption in the data associated with a configurable product or its components.
  Cause:
  
  Data Corruption: The item in question may have corrupted data, which could be due to various reasons such as incomplete transactions, system errors during data entry, or issues during data migration.
  Configuration Issues: The configuration settings for the item may not align with the expected parameters, leading to inconsistencies.
  Incompatible Item Types: The item type may not be compatible with the collection it is part of, causing the system to flag it as corrupt.
  
  Solution:
  
  Identify the Corrupt Item: Use the item number (&2) and type (&1) provided in the error message to locate the specific item in the system.
  Review Configuration: Check the configuration settings for the item to ensure they are correct and complete. Look for any missing or incorrect data.
  Remove the Item: If the item is indeed corrupt and cannot be repaired, you may need to remove it from the collection. This can typically be done through the configuration or product management interface in SAP.
  Recreate the Item: If necessary, after removing the corrupt item, you can recreate it with the correct settings and data.
  Check for System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues related to data integrity.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may provide additional insights or specific instructions related to this error message.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CU50 (Configuration) or CS02 (Change Material) to access and modify the configuration of the item.
  SAP Support: If the issue persists or if you are unsure about the steps to take, consider reaching out to SAP Support for assistance.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that the collection functions as expected.
  
  By following these steps, you should be able to address the ATO_CUSTOMER461 error and restore the integrity of your configuration data in SAP.