ATO_CUSTOMER458 - Item &2 of type &1 is not in the current software collection version.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 458

  • Message text: Item &2 of type &1 is not in the current software collection version.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER458 - Item &2 of type &1 is not in the current software collection version. ?

    The SAP error message ATO_CUSTOMER458 indicates that a specific item (identified by &2) of a certain type (identified by &1) is not present in the current software collection version. This error typically arises in the context of Advanced Technology Objects (ATO) or when dealing with software collections in SAP systems.

    Cause:

    1. Version Mismatch: The item you are trying to access or process is not included in the version of the software collection that is currently active or installed in your SAP system.
    2. Configuration Issues: There may be a misconfiguration in the software collection settings or the item may not have been properly included in the software collection.
    3. Data Inconsistency: The item might have been deleted or not properly migrated during an upgrade or system change.

    Solution:

    1. Check Software Collection Version: Verify that the software collection version you are using is the correct one and that it includes the item in question. You can do this by checking the software collection configuration in the SAP system.
    2. Update Software Collection: If the item is missing from the current version, you may need to update the software collection to include the required item. This may involve downloading the latest version or applying a patch.
    3. Reconfigure the Item: If the item should be part of the current software collection, ensure that it is correctly configured and included. You may need to re-add or reconfigure the item in the system.
    4. Consult Documentation: Refer to SAP documentation or release notes for any changes related to the software collection that might affect the availability of the item.
    5. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide insights specific to your system configuration and version.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on software collection management.
    • System Logs: Review system logs for additional error messages or warnings that could provide more context about the issue.
    • Transaction Codes: Familiarize yourself with transaction codes related to software collections, such as SFW5 (Switch Framework) or SICF (HTTP Service Hierarchy Maintenance), which may help in managing software collections.

    By following these steps, you should be able to diagnose and resolve the ATO_CUSTOMER458 error in your SAP system.

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