ATO_CUSTOMER457 - Unchanged item &2 of type &1 cannot be added to hotfix.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 457

• Message text: Unchanged item &2 of type &1 cannot be added to hotfix.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER457 - Unchanged item &2 of type &1 cannot be added to hotfix. ?

  The SAP error message ATO_CUSTOMER457 indicates that there is an attempt to add an unchanged item of a specific type to a hotfix, which is not allowed. This error typically arises in the context of transport requests or hotfixes in SAP systems, particularly when dealing with changes in development environments.
  Cause:
  
  Unchanged Item: The item you are trying to add to the hotfix has not been modified since it was last transported or since the last time it was included in a transport request. SAP does not allow unchanged items to be added to hotfixes to maintain the integrity of the transport process.
  Transport Request Issues: There may be issues with the transport request itself, such as it being in a status that does not allow for modifications or additions.
  Configuration Issues: There could be configuration settings in the SAP system that restrict the addition of unchanged items to hotfixes.
  
  Solution:
  
  Check Item Status: Verify the status of the item you are trying to add. If it is indeed unchanged, you will need to either modify it or remove it from the hotfix request.
  Modify the Item: If you need to include the item in the hotfix, make a minor change to it (e.g., adding a comment or making a small adjustment) so that it is considered "changed" by the system.
  Review Transport Request: Ensure that the transport request is in the correct status and is not locked or in a state that prevents modifications.
  Consult Documentation: Review SAP documentation or notes related to transport management and hotfixes for any specific guidelines or restrictions that may apply to your situation.
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration or version.
  
  Related Information:
  
  Transport Management System (TMS): Understanding how TMS works in SAP can help you manage transport requests and hotfixes more effectively.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Change Management: Familiarize yourself with best practices for change management in SAP to avoid similar issues in the future.
  
  By following these steps, you should be able to resolve the ATO_CUSTOMER457 error and successfully manage your hotfixes and transport requests in SAP.