Do you have any question about this error?
Message type: E = Error
Message class: ATO_CUSTOMER - ATO Messages for the End User
Message number: 266
Message text: ATO system type must be specified.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message ATO_CUSTOMER266, which states "ATO system type must be specified," typically occurs in the context of Advanced Variant Configuration (AVC) or Assemble-to-Order (ATO) processes. This error indicates that the system is expecting a specific ATO system type to be defined, but it has not been provided in the configuration or order.
Cause:
- Missing Configuration: The ATO system type has not been defined in the material master or in the configuration profile for the product.
- Incorrect Master Data: The material or product being configured may not have the necessary settings for ATO processing.
- Incomplete Order Data: When creating an order, the required fields related to ATO system type may not have been filled out.
Solution:
Check Material Master:
- Go to the material master record for the product in question (transaction code MM03).
- Ensure that the ATO system type is specified in the relevant views (e.g., Basic Data, Sales, or Plant data).
Review Configuration Profile:
- Check the configuration profile associated with the material (transaction code CU50).
- Ensure that the ATO system type is defined correctly in the configuration settings.
Update Order Entry:
- If the error occurs during order entry, ensure that all required fields are filled out correctly, including the ATO system type.
- If using a custom transaction or interface, verify that it is passing the necessary parameters.
Consult Documentation:
- Review SAP documentation or help files related to ATO and AVC to ensure that all necessary configurations are in place.
Check User Exits or BAdIs:
- If custom logic is implemented, check for any user exits or BAdIs that might be affecting the ATO system type assignment.
Contact SAP Support:
- If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
Related Information:
By following these steps, you should be able to identify and resolve the issue related to the ATO_CUSTOMER266 error message in SAP.
Get instant SAP help. Start your 7-day free trial now.
Feature | Free Access | Free Trial |
---|---|---|
Basic SAP error explanation | ![]() |
![]() |
Step-by-Step Usage Guide | ![]() |
![]() |
Interactive SAP Coach Assistance | ![]() |
![]() |
AI Troubleshooting for T-Code Errors | ![]() |
![]() |
ATO_CUSTOMER265 Tenant role &1 is not supported for &2.
Self-Explanatory Message Since SAP believes that this specific error message is ...
ATO_CUSTOMER264 Full retransport is only possible for transportable item.
Self-Explanatory Message Since SAP believes that this specific error message is ...
ATO_CUSTOMER267 Package &1 might get lost in upgrade. Choose another package.
What causes this issue? Package <(>&<)>1 is not registered in t...
ATO_CUSTOMER268 ATO Setup type &1 not supported in IBP Cloud.
Self-Explanatory Message Since SAP believes that this specific error message is ...
SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
Click on this link to search all SAP messages.