How To Fix ATO_CUSTOMER265 - Tenant role &1 is not supported for &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 265

• Message text: Tenant role &1 is not supported for &2.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER265 - Tenant role &1 is not supported for &2. ?

  The SAP error message ATO_CUSTOMER265 indicates that a specific tenant role is not supported for a particular entity or configuration in the system. This error typically arises in the context of SAP's multi-tenant architecture, where different roles and permissions are assigned to various tenants (or clients) within the system.
  
  Cause:
  
  Unsupported Role Assignment: The tenant role you are trying to assign or use is not compatible with the entity (like a user, business partner, or application) you are working with.
  
  Configuration Issues: There may be a misconfiguration in the system settings that prevents the role from being recognized or applied correctly.
  Version Compatibility: The role may not be supported in the version of SAP you are using, or it may require specific configurations that are not present.
  
  
  Solution:
  
  Check Role Compatibility: Verify that the tenant role you are trying to use is indeed supported for the entity in question. You can do this by consulting the