ATO_CUSTOMER261 - Value of profile parameter transport/systemtype must be CUSTOMER.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 261

  • Message text: Value of profile parameter transport/systemtype must be CUSTOMER.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER261 - Value of profile parameter transport/systemtype must be CUSTOMER. ?

    The SAP error message ATO_CUSTOMER261 indicates that the value of the profile parameter transport/systemtype is not set to CUSTOMER, which is required for certain operations in a customer system. This error typically arises in the context of transport management or when trying to perform actions that are specific to customer systems.

    Cause:

    The error occurs because the system is configured incorrectly. The transport/systemtype parameter is used to define the type of SAP system in the transport landscape. For customer systems, this parameter must be set to CUSTOMER. If it is set to a different value (like ABAP, JAVA, or DEVELOPMENT), the system will not allow certain operations that are specific to customer systems.

    Solution:

    To resolve this error, you need to change the value of the transport/systemtype parameter to CUSTOMER. Here are the steps to do this:

    1. Access the Instance Profile:

      • Log in to the SAP system with appropriate administrative privileges.
      • Use transaction code RZ10 to access the profile parameters.
    2. Edit the Profile:

      • Select the instance profile that is currently active for your system.
      • Look for the parameter transport/systemtype.
      • If it is not set to CUSTOMER, change its value to CUSTOMER.
    3. Save and Activate Changes:

      • Save the changes to the profile.
      • You may need to restart the SAP instance for the changes to take effect.
    4. Verify the Change:

      • After restarting, you can verify the parameter value again using transaction RZ10 to ensure it is now set to CUSTOMER.

    Related Information:

    • Transport Management System (TMS): The transport management system is responsible for managing the transport of objects between different SAP systems. The transport/systemtype parameter is crucial for defining the role of the system in the transport landscape.
    • Profile Parameters: Profile parameters in SAP are used to configure various settings for the SAP system. They can be set at the instance level or the system level.
    • Documentation: For more detailed information, refer to the SAP Help Portal or the SAP Notes related to transport management and system configuration.

    If you continue to experience issues after making this change, consider checking for any additional configuration settings or consulting with your SAP Basis team for further assistance.

    Artificial intelligence solution provided by tomco.ai.
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