How To Fix ATO_CUSTOMER121 - Item check failed. Please check log.


ATO_CUSTOMER121 - Overview

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 121

  • Message text: Item check failed. Please check log.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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ATO_CUSTOMER121 - Details

  • The SAP error message ATO_CUSTOMER121, which states "Item check failed. Please check log," typically occurs in the context of Advanced Variant Configuration (AVC) or when dealing with configurable materials in SAP. This error indicates that there is an issue with the configuration of a specific item in a sales order or a similar document.
    Causes:
    
    
    Configuration Issues: The item being configured may not meet the required constraints or dependencies defined in the configuration profile. Missing Characteristics: Required characteristics for the configuration might be missing or not properly assigned. Inconsistent Data: There may be inconsistencies in the master data related to the configurable material, such as incorrect settings in the material master or class. Validation Errors: Custom validation rules or checks defined in the configuration may be failing. Logistics Settings: Issues with the logistics settings or the way the item is set up in the system can also lead to this error. Solutions: Check the Configuration Log: The first

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