How To Fix ATO_CUSTOMER118 - Hotifx check failed

ATO_CUSTOMER118 - Overview

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 118

• Message text: Hotifx check failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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ATO_CUSTOMER118 - Details

• The SAP error message ATO_CUSTOMER118, which indicates that a hotfix check has failed, typically arises in the context of SAP systems when there is an issue with the application of a specific hotfix or support package. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Hotfix: The required hotfix may not be installed on the system.
  Incompatible Versions: The hotfix may not be compatible with the current version of the SAP system or other installed components.
  Corrupted Files: Files related to the hotfix may be corrupted or improperly installed.
  Incorrect Configuration: There may be configuration issues that prevent the hotfix from being recognized or applied correctly.
  Transport Issues: If the hotfix was transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  Check Hotfix Status: Verify if the required hotfix is installed. You can do this by checking the SAP Support Portal or using transaction codes like