How To Fix ATO_CUSTOMER114 - You can either add both or none of the items to the hotfix.

ATO_CUSTOMER114 - Overview

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 114

• Message text: You can either add both or none of the items to the hotfix.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER114 - You can either add both or none of the items to the hotfix. ?

  The SAP error message ATO_CUSTOMER114 typically occurs in the context of Advanced Transportation Optimization (ATO) or similar modules where there are constraints related to adding items to a hotfix or a specific transaction. This error indicates that there is a requirement to either include both items in a hotfix or exclude both, but not to mix them.
  
  Cause:
  
  Inconsistent Item Selection: The error arises when the user attempts to add only one of the required items to a hotfix, violating the system's rules that dictate that both items must be treated together.
  
  Configuration Issues: There may be configuration settings in the system that enforce this rule, possibly due to business logic or specific settings in the ATO module.
  Data Integrity Constraints: The system may have integrity constraints that prevent partial updates or changes to ensure data consistency.
  
  
  Solution:
  
  Review Item Selection: Ensure that you are selecting both items that are required to be added to the