How To Fix ATO_CUSTOMER064 - Check failed

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 064

• Message text: Check failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER064 - Check failed ?

  The SAP error message ATO_CUSTOMER064 ("Check failed") typically occurs in the context of Advanced Variant Configuration (AVC) or when dealing with configurable materials in SAP. This error indicates that a check related to the configuration of a product has failed, which can be due to various reasons.
  Causes:
  
  
  Configuration Errors: The configuration of the product may not meet the defined constraints or rules. This could be due to incompatible characteristics or values that do not satisfy the dependencies set in the configuration profile.
  
  
  Missing Dependencies: There may be missing dependencies or conditions that are not fulfilled, leading to the failure of the check.
  
  
  Incorrect Master Data: Issues with the master data, such as incorrect or incomplete characteristic values, can also trigger this error.
  
  
  User Input Errors: If the user inputs values that are not valid according to the configuration rules, this error can occur.
  
  
  Custom Logic: If there is custom logic implemented in the configuration (e.g., user exits, BAdIs), it may not be functioning as expected.
  
  
  Solutions:
  
  
  Review Configuration Profile: Check the configuration profile for the material in question. Ensure that all characteristics and dependencies are correctly defined and that there are no conflicts.
  
  
  Validate User Input: Ensure that the values entered by the user are valid and conform to the rules defined in the configuration.
  
  
  Check Dependencies: Review the dependencies and constraints associated with the configurable material. Make sure that all required conditions are met.
  
  
  Debug Custom Logic: If there is custom logic involved, debug the code to identify any issues that may be causing the check to fail.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights or known issues.
  
  
  Testing: Conduct thorough testing of the configuration to identify any scenarios that lead to the error and address them accordingly.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Use transaction codes like CU50 (Configuration) or CU01 (Create Configuration Profile) to analyze and modify the configuration settings.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.