How To Fix ATO_CUSTOMER037 - &1 items deferred to version &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 037

  • Message text: &1 items deferred to version &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER037 - &1 items deferred to version &2 ?

    The SAP error message ATO_CUSTOMER037 typically occurs in the context of Advanced Variant Configuration (AVC) when there are issues related to the configuration of a product or when certain items cannot be processed as expected. The message indicates that a certain number of items have been deferred to a different version, which can happen for various reasons.

    Cause:

    1. Configuration Issues: The configuration of the product may not be valid or complete, leading to the deferral of items.
    2. Versioning Problems: The system may be trying to process items that are not compatible with the current version of the product configuration.
    3. Dependencies: There may be dependencies or constraints in the configuration that prevent certain items from being processed in the current version.
    4. Data Inconsistencies: There could be inconsistencies in the master data or configuration data that lead to the deferral of items.

    Solution:

    1. Check Configuration: Review the configuration settings for the product in question. Ensure that all required characteristics and values are correctly set.
    2. Review Versioning: Check the versioning of the product and ensure that the items being processed are compatible with the version being used.
    3. Analyze Dependencies: Look for any dependencies or constraints that may be causing the items to be deferred. Adjust the configuration accordingly.
    4. Data Validation: Validate the master data and configuration data for any inconsistencies. Correct any issues found.
    5. Consult Documentation: Refer to SAP documentation or notes related to Advanced Variant Configuration for any specific guidance on handling this error.
    6. Debugging: If necessary, use debugging tools to trace the processing of the configuration and identify where the deferral is occurring.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or fixes related to this error message.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CU50 (Configuration) and CU60 (Configuration Simulation) to help diagnose and resolve configuration issues.
    • Community Forums: Engage with SAP community forums or support channels for additional assistance and shared experiences from other users who may have encountered the same issue.

    If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.

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