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Message type: E = Error
Message class: ATO_CUSTOMER - ATO Messages for the End User
Message number: 037
Message text: &1 items deferred to version &2
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ATO_CUSTOMER037
- &1 items deferred to version &2 ?The SAP error message ATO_CUSTOMER037 typically occurs in the context of Advanced Variant Configuration (AVC) when there are issues related to the configuration of a product or when certain items cannot be processed as expected. The message indicates that a certain number of items have been deferred to a different version, which can happen for various reasons.
Cause:
- Configuration Issues: The configuration of the product may not be valid or complete, leading to the deferral of items.
- Versioning Problems: The system may be trying to process items that are not compatible with the current version of the product configuration.
- Dependencies: There may be dependencies or constraints in the configuration that prevent certain items from being processed in the current version.
- Data Inconsistencies: There could be inconsistencies in the master data or configuration data that lead to the deferral of items.
Solution:
- Check Configuration: Review the configuration settings for the product in question. Ensure that all required characteristics and values are correctly set.
- Review Versioning: Check the versioning of the product and ensure that the items being processed are compatible with the version being used.
- Analyze Dependencies: Look for any dependencies or constraints that may be causing the items to be deferred. Adjust the configuration accordingly.
- Data Validation: Validate the master data and configuration data for any inconsistencies. Correct any issues found.
- Consult Documentation: Refer to SAP documentation or notes related to Advanced Variant Configuration for any specific guidance on handling this error.
- Debugging: If necessary, use debugging tools to trace the processing of the configuration and identify where the deferral is occurring.
Related Information:
If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.
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