How To Fix ATO_CUSTOMER036 - &1 items collected for deferral to version &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 036

  • Message text: &1 items collected for deferral to version &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER036 - &1 items collected for deferral to version &2 ?

    The SAP error message ATO_CUSTOMER036 typically relates to the Advanced Planning and Optimization (APO) module or the Advanced Variant Configuration (AVC) in SAP. This error indicates that there are items that have been collected for deferral, which means that they are not being processed in the current version of the planning run or configuration.

    Cause:

    1. Versioning Issues: The error often arises when there are discrepancies between the versions of the planning run or configuration. It may indicate that certain items are not being processed in the expected version.
    2. Configuration Settings: There may be settings in the variant configuration that are causing certain items to be deferred.
    3. Data Inconsistencies: Inconsistencies in master data or transaction data can lead to items being collected for deferral.
    4. Planning Parameters: Incorrect planning parameters or settings in the planning book can also lead to this error.

    Solution:

    1. Check Version Settings: Ensure that the version specified in the error message is correct and that the items are supposed to be processed in that version. You may need to adjust the version settings in your planning run.
    2. Review Configuration: Check the variant configuration settings to ensure that all necessary items are correctly configured and that there are no missing dependencies.
    3. Data Consistency Check: Perform a consistency check on the master data and transaction data to identify any discrepancies that may be causing the deferral.
    4. Adjust Planning Parameters: Review and adjust the planning parameters in the planning book to ensure that they align with the requirements for processing the items.
    5. Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional insights and troubleshooting steps.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/SDP94 for planning book maintenance or /SAPAPO/MC62 for version management.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP APO or AVC for further assistance.

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