How To Fix ATO_CUSTOMER018 - Item preprocessing started

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 018

• Message text: Item preprocessing started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER018 - Item preprocessing started ?

  The SAP error message ATO_CUSTOMER018, which states "Item preprocessing started," typically relates to the Advanced Variant Configuration (AVC) in SAP. This message is not necessarily an error but rather an informational message indicating that the preprocessing of an item has begun. However, if you are encountering issues related to this message, it may be indicative of a problem in the configuration or processing of variant items.
  Possible Causes:
  
  Configuration Issues: There may be issues with the configuration of the variant product or the characteristics associated with it.
  Master Data Problems: Missing or incorrect master data (like material master, BOM, or routing) can lead to issues during preprocessing.
  Dependencies and Constraints: If there are dependencies or constraints that are not met, it may cause problems during the preprocessing phase.
  Performance Issues: If the system is slow or overloaded, it may take longer to process items, leading to timeouts or other issues.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the variant product. Ensure that all characteristics and dependencies are correctly defined.
  Validate Master Data: Ensure that all relevant master data is complete and accurate. Check the material master, BOM, and routing for any inconsistencies.
  Review Dependencies: Look for any dependencies or constraints that may not be satisfied. Adjust them as necessary to ensure they align with the configuration.
  Monitor System Performance: Check the system performance and load. If the system is under heavy load, consider optimizing performance or scheduling processing during off-peak hours.
  Debugging: If the issue persists, consider using debugging tools to trace the processing of the item and identify where it may be failing or taking too long.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the ATO_CUSTOMER018 message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CU50 (Configuration) and CS03 (Display BOM) to analyze the configuration and BOM.
  Documentation: Review SAP documentation on Advanced Variant Configuration for best practices and troubleshooting tips.
  
  If the issue continues after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.