How To Fix ATO_CUSTOMER017 - Item check started

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 017

• Message text: Item check started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER017 - Item check started ?

  The SAP error message ATO_CUSTOMER017, which states "Item check started," typically occurs in the context of Advanced Variant Configuration (AVC) in SAP. This message is not necessarily an error but rather an informational message indicating that the system is performing checks on the items in a sales order or a configuration.
  Cause:
  
  Configuration Check: The message indicates that the system is checking the configuration of the item in question. This is common when dealing with configurable materials where various options and characteristics need to be validated.
  Missing Data: It may also arise if there are missing or incomplete data in the configuration of the item.
  Dependencies: The system might be evaluating dependencies that are defined for the configurable material, which can lead to this message being triggered.
  
  Solution:
  
  Review Configuration: Check the configuration of the item in the sales order. Ensure that all required characteristics and values are correctly assigned.
  Check Dependencies: Review the dependencies defined for the configurable material. Ensure that they are correctly set up and that there are no conflicts or missing conditions.
  Debugging: If the message is causing issues, you may need to debug the configuration process to identify any specific problems that are causing the checks to fail.
  Consult Documentation: Refer to SAP documentation or notes related to Advanced Variant Configuration for any specific guidelines or troubleshooting steps.
  SAP Support: If the issue persists and is affecting business processes, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CU50 (Configuration Simulation) to test the configuration of the material.
  Configuration Profiles: Ensure that the configuration profiles for the materials are correctly set up in the system.
  User Exits and BAdIs: Check if there are any user exits or BAdIs that might be affecting the configuration process.
  SAP Notes: Look for relevant SAP Notes that might address specific issues related to the ATO_CUSTOMER017 message.
  
  In summary, while ATO_CUSTOMER017 is primarily an informational message indicating that item checks are being performed, it is essential to ensure that the configuration is complete and correct to avoid any potential issues in processing sales orders.