How To Fix ATO_CUSTOMER003 - &1 new or changed items collected for export


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 003

  • Message text: &1 new or changed items collected for export

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER003 - &1 new or changed items collected for export ?

    The SAP error message ATO_CUSTOMER003 typically indicates that there are new or changed items that have been collected for export, but there may be an issue with how these items are being processed or exported. This error is often related to the Advanced Planning and Optimization (APO) module or the Advanced Available-to-Promise (ATP) functionality in SAP.

    Cause:

    1. Data Inconsistency: There may be inconsistencies in the data related to the items being exported, such as missing or incorrect master data.
    2. Configuration Issues: The system may not be properly configured to handle the new or changed items, leading to export failures.
    3. Authorization Issues: The user may not have the necessary authorizations to perform the export operation.
    4. Technical Errors: There could be underlying technical issues, such as problems with the database or application server.

    Solution:

    1. Check Data Consistency: Verify that all relevant master data (material master, customer master, etc.) is complete and accurate. Ensure that there are no missing fields or incorrect entries.
    2. Review Configuration: Check the configuration settings related to the export process. Ensure that all necessary settings are in place for handling new or changed items.
    3. User Authorizations: Ensure that the user executing the export has the necessary authorizations to perform the operation. This may involve checking roles and permissions in the SAP system.
    4. Error Logs: Review the system logs and error messages for more detailed information about the issue. This can provide insights into what specifically is causing the error.
    5. Testing: If possible, test the export process with a smaller set of data to isolate the issue. This can help identify whether the problem is with specific items or a broader issue.
    6. Consult Documentation: Refer to SAP documentation or notes related to the ATO_CUSTOMER003 error for any specific guidance or patches that may be available.
    7. Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
    • Training and Documentation: Ensure that users involved in the export process are adequately trained and have access to relevant documentation to understand the process and potential pitfalls.

    By following these steps, you should be able to identify the cause of the ATO_CUSTOMER003 error and implement a solution to resolve it.

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