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How To Fix ATO_CUSTOMER001 - Export finished


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 001

  • Message text: Export finished

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER001 - Export finished ?

    The SAP error message ATO_CUSTOMER001, which states "Export finished," typically indicates that there was an issue during the export process of data or configuration settings in the SAP system. This message is often associated with the Advanced Transportation Optimization (ATO) module or similar functionalities where data export is involved.

    Cause:

    1. Data Integrity Issues: There may be inconsistencies or errors in the data being exported, such as missing mandatory fields or incorrect data formats.
    2. Configuration Errors: The configuration settings for the export process may not be set up correctly, leading to failures during the export.
    3. Authorization Issues: The user executing the export may not have the necessary permissions to perform the operation.
    4. System Performance: If the system is under heavy load or if there are performance issues, the export process may not complete successfully.
    5. Network Issues: Problems with network connectivity can interrupt the export process, leading to incomplete or failed exports.

    Solution:

    1. Check Data Integrity: Review the data being exported for any inconsistencies or missing information. Ensure that all required fields are populated correctly.
    2. Review Configuration Settings: Verify the configuration settings related to the export process. Ensure that all parameters are set correctly and that the export process is properly defined.
    3. User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the export.
    4. Monitor System Performance: Check the system performance and resource utilization. If the system is under heavy load, consider scheduling the export during off-peak hours.
    5. Network Stability: Ensure that the network connection is stable and that there are no interruptions during the export process.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in monitoring or troubleshooting the export process (e.g., ST22 for dumps, SM21 for system logs).
    • Logs and Traces: Review application logs and traces to gather more information about the error. This can provide insights into what went wrong during the export process.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical support team for further assistance.

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