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Message type: E = Error
Message class: ATO - Adaptation Transport Organizer Messages
Message number: 117
Message text: Multiplexer did not start after &1 seconds.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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ATO117
- Multiplexer did not start after &1 seconds. ?The SAP error message ATO117 indicates that the multiplexer did not start within the expected time frame (in this case, after a specified number of seconds). This can occur in various scenarios, particularly when dealing with SAP GUI connections or when the SAP system is trying to establish a connection to a database or application server.
Causes:
- Network Issues: There may be network connectivity problems between the client and the SAP server.
- Server Overload: The SAP server may be overloaded or experiencing high traffic, causing delays in starting the multiplexer.
- Configuration Issues: Incorrect configuration settings in the SAP system or the multiplexer itself can lead to startup failures.
- Resource Limitations: Insufficient system resources (CPU, memory) on the server can prevent the multiplexer from starting.
- Firewall or Security Settings: Firewalls or security settings may be blocking the necessary ports for the multiplexer to start.
- Software Bugs: There may be bugs in the SAP software or the operating system that affect the multiplexer.
Solutions:
- Check Network Connectivity: Ensure that there are no network issues between the client and the SAP server. You can use tools like
ping
ortraceroute
to diagnose connectivity.- Monitor Server Performance: Check the performance of the SAP server to see if it is overloaded. You can use transaction codes like
SM50
orSM66
to monitor active processes.- Review Configuration Settings: Verify the configuration settings for the multiplexer in the SAP system. Ensure that all parameters are set correctly.
- Increase Resource Allocation: If the server is under heavy load, consider increasing the resources (CPU, memory) allocated to the SAP system.
- Check Firewall Settings: Ensure that the necessary ports for the multiplexer are open and not being blocked by a firewall.
- Review Logs: Check the SAP system logs (transaction
SM21
) and the multiplexer logs for any error messages that could provide more insight into the issue.- Restart the Multiplexer: If the multiplexer is stuck, you may need to restart it. This can often resolve temporary issues.
- Update Software: Ensure that you are running the latest version of the SAP software and apply any relevant patches that may address known issues.
Related Information:
If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.
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