How To Fix /ATL/GENERAL822 - Requested sale order does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /ATL/GENERAL -

• Message number: 822

• Message text: Requested sale order does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ATL/GENERAL822 - Requested sale order does not exist ?

  The SAP error message /ATL/GENERAL822 Requested sale order does not exist typically indicates that the system is unable to find the specified sales order in the database. This can occur for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Incorrect Sales Order Number: The sales order number entered may be incorrect or mistyped.
  Sales Order Deletion: The sales order may have been deleted or archived, making it unavailable in the current database.
  Authorization Issues: The user may not have the necessary permissions to view the sales order.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the sales order not being available.
  Incorrect Configuration: There may be configuration issues in the system that prevent the sales order from being recognized.
  
  Solutions:
  
  Verify Sales Order Number: Double-check the sales order number for any typos or errors. Ensure that you are using the correct format.
  Check Sales Order Status: Use transaction codes like VA03 (Display Sales Order) to check if the sales order exists and is in the correct status.
  Review Deletion/Archiving: Confirm whether the sales order has been deleted or archived. If it has been archived, you may need to retrieve it from the archive.
  Check User Authorizations: Ensure that the user has the necessary authorizations to access the sales order. This can be checked with the help of a system administrator.
  Consult with IT Support: If the issue persists, consult with your IT support team to check for any data synchronization issues or configuration problems.
  System Logs: Review system logs for any related error messages that might provide additional context for the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA02 (Change Sales Order), and VA01 (Create Sales Order).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for more details on sales order management and troubleshooting common issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution. If the problem continues, it may be necessary to escalate the issue to SAP support for further assistance.