How To Fix /ATL/GENERAL816 - No PO found for service entry sheet number

SAP Error Message - Details

• Message type: E = Error

• Message class: /ATL/GENERAL -

• Message number: 816

• Message text: No PO found for service entry sheet number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ATL/GENERAL816 - No PO found for service entry sheet number ?

  The SAP error message /ATL/GENERAL816 No PO found for service entry sheet number typically occurs when there is an attempt to process a service entry sheet (SES) that does not have an associated purchase order (PO). This can happen in various scenarios, such as when the SES is created without a valid PO reference or if the PO has been deleted or is not accessible.
  Causes:
  
  Missing Purchase Order: The SES was created without a corresponding PO.
  Incorrect SES Number: The SES number entered may be incorrect or does not exist in the system.
  PO Deletion: The associated PO may have been deleted or is no longer valid.
  Authorization Issues: The user may not have the necessary permissions to view the PO.
  Data Inconsistencies: There may be inconsistencies in the data between the SES and the PO.
  
  Solutions:
  
  Verify the SES Number: Check if the SES number entered is correct and exists in the system.
  Check for Associated PO: Look for the associated PO in the system. If it does not exist, you may need to create a new PO.
  Create a New PO: If the SES was created without a PO, you may need to create a new PO and link it to the SES.
  Review Deletion Logs: If the PO was deleted, check the deletion logs to understand why and if it can be restored.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the PO.
  Consult with IT Support: If the issue persists, consult with your IT support team or SAP administrator for further investigation.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like ME23N (Display Purchase Order) and ML81N (Service Entry Sheet) to check the details of the PO and SES.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for service entry sheets and purchase orders to ensure proper processes are being followed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.