How To Fix /ATL/GENERAL802 - I/O Error - table /ATL/TV04MM Doc.no: & &.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ATL/GENERAL -

  • Message number: 802

  • Message text: I/O Error - table /ATL/TV04MM Doc.no: & &.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /ATL/GENERAL802 - I/O Error - table /ATL/TV04MM Doc.no: & &. ?

    The SAP error message /ATL/GENERAL802 I/O Error - table /ATL/TV04MM Doc.no: & & typically indicates an input/output error related to the specified table in the SAP system. This error can occur due to various reasons, including issues with database connectivity, data corruption, or problems with the underlying database system.

    Possible Causes:

    1. Database Connectivity Issues: There may be a problem with the connection between the SAP application server and the database server.
    2. Data Corruption: The data in the specified table (/ATL/TV04MM) may be corrupted, leading to read/write errors.
    3. Database Locking: The table may be locked by another process, preventing access.
    4. Insufficient Permissions: The user or process attempting to access the table may not have the necessary permissions.
    5. Disk Space Issues: The database server may be running out of disk space, preventing it from performing I/O operations.
    6. Database Configuration Issues: There may be misconfigurations in the database settings that affect I/O operations.

    Solutions:

    1. Check Database Connectivity: Ensure that the SAP application server can connect to the database. You can test the connection using transaction codes like DB02 or DBACOCKPIT.
    2. Review Database Logs: Check the database logs for any errors or warnings that might provide more context about the I/O error.
    3. Check for Locks: Use transaction SM12 to check for any locks on the table and release them if necessary.
    4. Data Consistency Check: Run a consistency check on the table using transaction SE14 or DB02 to identify and repair any corruption.
    5. Permissions Check: Verify that the user or process has the necessary permissions to access the table.
    6. Disk Space: Ensure that there is sufficient disk space on the database server. If not, free up space or increase the storage capacity.
    7. Database Configuration: Review the database configuration settings to ensure they are optimized for performance and I/O operations.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE14 (Database Utility), SM12 (Lock Entries), and DB02 (Database Performance).
    • Backup and Recovery: Ensure that you have a recent backup of your database in case data recovery is needed.

    If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or database administrator for further investigation and resolution.

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