How To Fix /ATL/GENERAL307 - The adjustment failed.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ATL/GENERAL -

  • Message number: 307

  • Message text: The adjustment failed.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /ATL/GENERAL307 - The adjustment failed. ?

    The SAP error message /ATL/GENERAL307 The adjustment failed typically occurs in the context of the SAP Advanced Planning and Optimization (APO) module, particularly when dealing with adjustments in planning or forecasting processes. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect master data (e.g., material master, location master).
    2. Configuration Issues: Incorrect configuration settings in the APO system can lead to failures during adjustment processes.
    3. Locking Issues: If the data being adjusted is locked by another process or user, it can result in this error.
    4. Technical Errors: There may be underlying technical issues, such as problems with the database or application server.
    5. Authorization Issues: The user may not have the necessary authorizations to perform the adjustment.

    Solutions:

    1. Check Data Consistency:

      • Verify that all relevant master data is complete and accurate.
      • Use transaction codes like /SAPAPO/MDP to check for any inconsistencies in the planning data.
    2. Review Configuration:

      • Ensure that the configuration settings for the planning area and adjustment process are correctly set up.
      • Consult with your SAP Basis or APO configuration team to review the settings.
    3. Check for Locks:

      • Use transaction code SM12 to check for any locks on the relevant data. If locks are found, determine if they can be released.
    4. Analyze Logs:

      • Check the application logs using transaction code SLG1 for any detailed error messages that can provide more context about the failure.
    5. User Authorizations:

      • Ensure that the user executing the adjustment has the necessary authorizations. This can be checked with the security team.
    6. Technical Support:

      • If the issue persists, consider reaching out to SAP support or your internal IT support team for further investigation. They may need to analyze system logs or perform debugging.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
    • Documentation: Review the official SAP documentation for the APO module to understand the adjustment process better and any prerequisites that need to be met.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By systematically addressing the potential causes and following the suggested solutions, you should be able to resolve the error message /ATL/GENERAL307 The adjustment failed.

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