How To Fix /ATL/CASHIR158 - Customer & is currently locked by &; unable to update bank detail &

SAP Error Message - Details

• Message type: E = Error

• Message class: /ATL/CASHIR -

• Message number: 158

• Message text: Customer & is currently locked by &; unable to update bank detail &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ATL/CASHIR158 - Customer & is currently locked by &; unable to update bank detail & ?

  The SAP error message /ATL/CASHIR158 Customer & is currently locked by &; unable to update bank detail & typically indicates that the customer record you are trying to update is currently locked by another user or process. This can happen in various scenarios, such as when another user is editing the same customer record or when a background job is processing data related to that customer.
  Cause:
  
  User Lock: Another user is currently editing the customer record.
  Background Job: A background job is processing data related to the customer, which locks the record.
  Transaction Lock: The transaction you are trying to perform is conflicting with another transaction that is currently active.
  
  Solution:
  
  Wait and Retry: If the lock is temporary (e.g., another user is editing the record), wait for a few moments and then try again.
  Identify the Lock: Use transaction code SM12 to check for locks on the customer record. You can search for the user who has locked the record and see if you can contact them to release the lock.
  Release the Lock: If you have the necessary authorizations, you can manually release the lock from SM12. However, be cautious when doing this, as it may disrupt the other user's work.
  Check Background Jobs: Use transaction code SM37 to check if there are any background jobs that might be locking the customer record. If you find any, you may need to wait for them to complete or consult with your system administrator.
  Consult with IT Support: If the issue persists and you cannot identify the cause of the lock, it may be necessary to consult with your IT support team or SAP Basis team for further investigation.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM37: To check background jobs.
  
  
  User Roles: Ensure that you have the appropriate permissions to view and manage locks.
  Documentation: Refer to SAP documentation for more details on handling locks and troubleshooting related issues.
  
  By following these steps, you should be able to resolve the locking issue and update the bank details for the customer.