How To Fix ARUN_MAIN117 - Record number &1. Lock error. Sales document &2 locked by user &3.

SAP Error Message - Details

• Message type: E = Error

• Message class: ARUN_MAIN -

• Message number: 117

• Message text: Record number &1. Lock error. Sales document &2 locked by user &3.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ARUN_MAIN117 - Record number &1. Lock error. Sales document &2 locked by user &3. ?

  The SAP error message ARUN_MAIN117 indicates that a specific sales document is locked by another user, which prevents the current user from accessing or modifying it. This is a common issue in SAP systems, especially in environments where multiple users are working on the same documents or transactions simultaneously.
  Cause:
  
  Document Locking: SAP uses a locking mechanism to prevent data inconsistencies. When a user opens a sales document for editing, it gets locked for that user. If another user tries to access the same document, they will encounter this error.
  Long Processing Time: If a user has the document open for an extended period, it may lead to other users being unable to access it.
  User Session Issues: Sometimes, a user may have an active session that is not properly closed, leading to a lock on the document.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the user who has locked the document to finish their work and release the lock. You can periodically check if the document is still locked.
  Identify the Locking User: Use transaction code SM12 to view the locks in the system. You can search for the specific sales document number and see which user has locked it.
  Contact the Locking User: If possible, communicate with the user who has the document locked and ask them to save their work and exit the document.
  Release the Lock: If the locking user is unavailable and the document needs urgent access, a system administrator can release the lock using transaction code SM12. However, this should be done with caution, as it may lead to data inconsistencies if the locking user is still working on the document.
  Check for Background Jobs: Sometimes, background jobs may also lock documents. Check if any background processes are running that might be causing the lock.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related issues.
  SE11: To check the data dictionary for the structure of the sales document.
  
  
  Documentation: Refer to SAP Help documentation for more details on document locking and handling locks in SAP.
  User Training: Ensure that users are trained on how to properly close documents and sessions to minimize locking issues.
  
  By following these steps, you should be able to resolve the ARUN_MAIN117 error and regain access to the locked sales document.