How To Fix AREN167 - &1: Business check: Rejection reason &2 is used more than once

SAP Error Message - Details

• Message type: E = Error

• Message class: AREN - Messages - Archiving Engine

• Message number: 167

• Message text: &1: Business check: Rejection reason &2 is used more than once

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message AREN167 - &1: Business check: Rejection reason &2 is used more than once ?

  The SAP error message AREN167 indicates that there is a business check issue related to the rejection reason being used more than once in a specific context. This error typically arises in the context of handling returns, cancellations, or similar processes where rejection reasons are defined.
  Cause:
  The error occurs when the same rejection reason is assigned multiple times within a single transaction or document. This can happen in various scenarios, such as:
  
  When processing returns or cancellations in a sales order or delivery.
  When multiple items in a document are assigned the same rejection reason, which is not allowed by the business rules configured in the system.
  
  Solution:
  To resolve the AREN167 error, you can take the following steps:
  
  
  Review the Document: Check the document (e.g., sales order, delivery) where the error occurred. Look for the rejection reasons assigned to the items or line items.
  
  
  Identify Duplicate Rejection Reasons: Identify if the same rejection reason is being used for multiple items. If so, you will need to modify the rejection reasons to ensure that each item has a unique rejection reason.
  
  
  Change Rejection Reasons: Update the rejection reasons for the affected items. You can either:
  
  Change the rejection reason for one of the items to a different valid reason.
  Remove the duplicate rejection reason if it is not necessary.
  
  
  
  Check Configuration: If this issue occurs frequently, it may be worth reviewing the configuration of rejection reasons in the system. Ensure that the business rules allow for the intended use of rejection reasons.
  
  
  Test the Changes: After making the necessary changes, attempt to process the document again to see if the error is resolved.
  
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal or specific documentation related to the module you are working with (e.g., Sales and Distribution, Materials Management) for more details on handling rejection reasons.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing returns and cancellations, such as VA01 (Create Sales Order), VL01N (Create Outbound Delivery), etc.
  User Exits or BAdIs: If the business process requires specific handling of rejection reasons, consider implementing user exits or Business Add-Ins (BAdIs) to customize the behavior according to your business needs.
  
  By following these steps, you should be able to resolve the AREN167 error and ensure that rejection reasons are used correctly in your SAP system.