How To Fix AREN166 - &1: Business check: Rejection reasons &2 are used more than once

SAP Error Message - Details

• Message type: E = Error

• Message class: AREN - Messages - Archiving Engine

• Message number: 166

• Message text: &1: Business check: Rejection reasons &2 are used more than once

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message AREN166 - &1: Business check: Rejection reasons &2 are used more than once ?

  The SAP error message AREN166 indicates that there is a business check issue related to rejection reasons being used more than once in a specific context, such as during the processing of a document or transaction. This error typically arises in the context of handling returns, cancellations, or other processes where rejection reasons are specified.
  Cause:
  The error occurs when the same rejection reason is assigned multiple times within a single transaction or document. This can happen in various scenarios, such as:
  
  When processing returns in a sales order.
  When entering multiple rejection reasons for a single item or transaction.
  When the configuration allows for the same rejection reason to be applied more than once, which is not permitted by the business rules defined in the system.
  
  Solution:
  To resolve the AREN166 error, you can take the following steps:
  
  
  Review the Document/Transaction: Check the document or transaction that triggered the error. Look for any rejection reasons that have been entered more than once.
  
  
  Remove Duplicate Rejection Reasons: If you find that the same rejection reason is listed multiple times, remove the duplicates so that each rejection reason is unique within the context of that transaction.
  
  
  Check Configuration: If this issue occurs frequently, it may be worth reviewing the configuration settings related to rejection reasons in your SAP system. Ensure that the settings align with your business processes and that they prevent the entry of duplicate rejection reasons.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling rejection reasons in your version of SAP. This can provide insights into best practices and configuration options.
  
  
  User Training: If users are frequently encountering this error, consider providing training or guidance on how to properly enter rejection reasons to avoid duplicates.
  
  
  Contact Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored solutions based on your specific system setup.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on handling rejection reasons.
  Transaction Codes: Familiarize yourself with transaction codes related to returns and rejection reasons, such as VA01 (Create Sales Order) or VA02 (Change Sales Order), to better understand where the error may be occurring.
  Business Processes: Review your organization's business processes related to returns and rejections to ensure they are well-defined and that users are following them correctly.
  
  By following these steps, you should be able to identify the cause of the AREN166 error and implement a solution to prevent it from occurring in the future.