How To Fix ARC_DAS_CON122 - WebDAV store &1 does not support legal hold

SAP Error Message - Details

• Message type: E = Error

• Message class: ARC_DAS_CON - XML DAS Connector: Messages

• Message number: 122

• Message text: WebDAV store &1 does not support legal hold

What causes this issue?

The legal hold is to be propagated for a collection or resource to which
an archive store is assigned which does not fulfill all functional
requirements. Specifically, the archive store is not able to propagate a
legal hold on lower-level collections and resist deletion attempts. Thus
data which, from the LEGAL HOLD Management viewpoint, ought to be
protected, is at risk of being deleted.

System Response

The operation is not performed for this archive store.

How to fix this error?

Check whether the archive store can obtain the requisite ILM conformity
class through a release upgrade.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ARC_DAS_CON122 - WebDAV store &1 does not support legal hold ?

  The SAP error message ARC_DAS_CON122 indicates that the WebDAV store you are trying to use does not support legal hold functionality. This error typically arises in the context of SAP Archiving and Document Management, where legal holds are necessary for compliance and regulatory reasons.
  Cause:
  The primary cause of this error is that the WebDAV store (the storage system you are trying to connect to) does not have the capability to enforce legal holds on documents. Legal holds are used to prevent the deletion or alteration of documents that may be relevant to legal proceedings or audits.
  Solution:
  To resolve this issue, consider the following steps:
  
  
  Check WebDAV Store Capabilities: Verify if the WebDAV store you are using supports legal hold functionality. You may need to consult the documentation or support resources for the specific WebDAV implementation.
  
  
  Use a Different Storage Solution: If the current WebDAV store does not support legal holds, you may need to consider using a different storage solution that does. This could involve migrating your data to a compliant storage system.
  
  
  Configuration Review: Ensure that your SAP system is correctly configured to interact with the WebDAV store. Check the connection settings and any relevant parameters that may affect functionality.
  
  
  SAP Notes and Support: Look for any SAP Notes related to this error message. SAP frequently releases updates and patches that may address compatibility issues or provide additional functionality.
  
  
  Consult SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP Support for assistance. They can provide guidance based on your specific system configuration and requirements.
  
  
  Related Information:
  
  Legal Hold: A legal hold is a process that an organization uses to preserve all forms of relevant information when litigation is reasonably anticipated. It is crucial for compliance with legal and regulatory requirements.
  WebDAV: WebDAV (Web Distributed Authoring and Versioning) is an extension of HTTP that allows users to collaboratively edit and manage files on remote web servers.
  SAP Archiving: SAP provides archiving solutions to manage data retention and compliance, which may include features for legal holds depending on the storage backend.
  
  By addressing the compatibility of your WebDAV store with legal hold requirements, you can resolve the ARC_DAS_CON122 error and ensure compliance with legal standards.