How To Fix ARC_DAS_CON121 - Archive store &1 does not support legal hold (BOR type &2 / doc. type &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: ARC_DAS_CON - XML DAS Connector: Messages

• Message number: 121

• Message text: Archive store &1 does not support legal hold (BOR type &2 / doc. type &3)

What causes this issue?

The operation was executed for a collection or resource to which an
archive store is assigned which does not fulfill all functional
requirements. Specifically, the archive store is not able to propagate a
legal hold on lower-level collections and resist deletion attempts. Thus
data which, from the Case Management viewpoint, ought to be protected,
is at risk of being deleted.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The legal hold status is not set for resources of the BOR type and the
document type in this archive store.

How to fix this error?

Check whether the archive store can obtain the requisite ILM conformity
class through a release upgrade.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ARC_DAS_CON121 - Archive store &1 does not support legal hold (BOR type &2 / doc. type &3) ?

  The SAP error message ARC_DAS_CON121 indicates that the specified archive store does not support legal hold functionality for the given business object reference (BOR) type and document type. This error typically arises in the context of SAP's archiving and document management systems, particularly when dealing with legal holds on archived documents.
  Cause:
  
  Archive Store Configuration: The archive store you are trying to use may not be configured to support legal holds. Legal holds are used to prevent the deletion or modification of documents that are subject to legal scrutiny.
  BOR Type and Document Type: The combination of the BOR type and document type specified in the error message may not be supported for legal holds in the current archive store.
  System Settings: There may be system settings or configurations that restrict the use of legal holds for certain document types or archive stores.
  
  Solution:
  
  
  Check Archive Store Configuration:
  
  Verify the configuration of the archive store in transaction SARA (Archive Administration). Ensure that it is set up to support legal holds.
  If necessary, consult with your SAP Basis or Archive Administrator to modify the configuration.
  
  
  
  Review BOR and Document Types:
  
  Confirm that the BOR type and document type you are using are indeed supported for legal holds in the archive store. You may need to refer to SAP documentation or consult with your SAP functional team.
  
  
  
  Update System Settings:
  
  If the current settings do not allow for legal holds on the specified document type, you may need to update the system settings or consider using a different archive store that supports legal holds.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this issue. SAP frequently releases updates and patches that may resolve specific errors or enhance functionality.
  
  
  
  Testing:
  
  After making any changes, perform tests to ensure that the legal hold functionality works as expected with the specified BOR and document types.
  
  
  
  Related Information:
  
  Legal Hold: A legal hold is a process that an organization uses to preserve all forms of relevant information when litigation is reasonably anticipated. It is crucial for compliance and legal purposes.
  SAP Archiving: SAP provides archiving solutions to manage data growth and improve system performance. Understanding the archiving process and configurations is essential for effective data management.
  Documentation: Refer to SAP Help Portal and specific documentation related to archiving and legal holds for detailed guidance on configuration and best practices.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.