How To Fix ARBFND_FRW352 - Missing password; skipping polling for Fieldglass user ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ARBFND_FRW - Message class for package ARBFND_FRAMEWORK

• Message number: 352

• Message text: Missing password; skipping polling for Fieldglass user ID &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ARBFND_FRW352 - Missing password; skipping polling for Fieldglass user ID &1 ?

  The SAP error message ARBFND_FRW352 indicates that there is a missing password for a Fieldglass user ID, which is preventing the system from polling data for that user. This error typically arises in the context of integration between SAP and SAP Fieldglass, particularly when trying to retrieve or synchronize data.
  Cause:
  
  Missing Password: The most direct cause of this error is that the password for the specified Fieldglass user ID is not set or is incorrect.
  Configuration Issues: There may be issues in the configuration settings for the integration between SAP and Fieldglass, such as incorrect user credentials or connection settings.
  User Account Issues: The user account in Fieldglass may be inactive, locked, or not properly set up for API access.
  
  Solution:
  
  
  Check User Credentials:
  
  Verify that the Fieldglass user ID specified in the error message has a valid password.
  If necessary, reset the password for the user in the Fieldglass system.
  
  
  
  Update Configuration:
  
  Go to the integration configuration settings in SAP and ensure that the user ID and password are correctly entered.
  Make sure that the credentials are up to date and match those in the Fieldglass system.
  
  
  
  Test Connectivity:
  
  Use any available testing tools or logs to check the connectivity between SAP and Fieldglass.
  Ensure that the integration settings (like API endpoints) are correctly configured.
  
  
  
  User Account Status:
  
  Check the status of the user account in Fieldglass. Ensure that it is active and has the necessary permissions to access the required data.
  
  
  
  Consult Documentation:
  
  Refer to the SAP and Fieldglass integration documentation for any specific requirements or troubleshooting steps related to user authentication.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your organization's IT support team for further assistance.
  
  
  
  Related Information:
  
  Integration Documentation: Review the official SAP Fieldglass integration documentation for detailed steps on setting up user accounts and credentials.
  Logs and Monitoring: Check system logs for additional error messages or warnings that may provide more context about the issue.
  User Permissions: Ensure that the user has the necessary permissions in Fieldglass to perform the required actions.
  
  By following these steps, you should be able to resolve the ARBFND_FRW352 error and ensure that the integration between SAP and Fieldglass functions correctly.