How To Fix ARBERP_MAP_SD164 - Error while reading customer record with customer number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ARBERP_MAP_SD - Message class for SD integration

• Message number: 164

• Message text: Error while reading customer record with customer number &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ARBERP_MAP_SD164 - Error while reading customer record with customer number &1 ?

  The SAP error message ARBERP_MAP_SD164 indicates that there is an issue when trying to read a customer record in the system. This error typically occurs in the context of Sales and Distribution (SD) processes, and it can be caused by several factors. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Invalid Customer Number: The customer number provided may not exist in the system or may have been deleted.
  Data Inconsistency: There may be inconsistencies in the customer master data, such as missing or incorrect entries.
  Authorization Issues: The user may not have the necessary authorizations to access the customer record.
  System Configuration: There may be issues with the configuration of the customer master data or related settings in the SAP system.
  Technical Issues: There could be underlying technical issues, such as database problems or system performance issues.
  
  Solutions:
  
  
  Verify Customer Number: Check if the customer number provided in the error message is correct and exists in the system. You can do this by using transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
  
  
  Check Data Consistency: Use transaction SE11 to check the database table for customer records (e.g., KNA1 for general data, KNB1 for company code data, etc.) to ensure that the data is consistent and complete.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to access customer data. You can check this using transaction SU53 to analyze authorization issues.
  
  
  Consult Configuration Settings: Review the configuration settings related to customer master data in the SAP system. This can be done through transaction SPRO and navigating to the relevant sections for Sales and Distribution.
  
  
  Check for Technical Issues: If the problem persists, consult with your SAP Basis team to check for any technical issues, such as database locks or performance problems.
  
  
  Debugging: If you have access to debugging tools, you can analyze the program or function module that is generating the error to identify the root cause.
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes for customer master data management, such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  Documentation: Review SAP documentation related to customer master data and error handling in the Sales and Distribution module.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with SAP experts for further assistance.