How To Fix ARBERP_MAP_SD021 - Order &1 contains service item &2; Service items are not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: ARBERP_MAP_SD - Message class for SD integration

• Message number: 021

• Message text: Order &1 contains service item &2; Service items are not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ARBERP_MAP_SD021 - Order &1 contains service item &2; Service items are not supported ?

  The SAP error message ARBERP_MAP_SD021 indicates that there is an issue with the order you are trying to process, specifically related to service items. The message states that the order contains a service item, which is not supported in the context of the operation you are attempting to perform.
  Cause:
  
  Service Item in Order: The order contains a service item (e.g., a service line item that is not a tangible product) that the system does not support for the specific transaction or process you are trying to execute.
  Configuration Issues: The system may not be configured to handle service items in the context of the specific order type or transaction.
  Integration Issues: If you are integrating with other systems or modules, there may be limitations or restrictions on how service items are processed.
  
  Solution:
  
  Check Order Type: Verify if the order type you are using supports service items. If it does not, you may need to change the order type or remove the service item from the order.
  Review Configuration: Check the configuration settings in the SAP system to ensure that service items are enabled for the relevant order types and processes. This may involve consulting with your SAP configuration team or reviewing the relevant customizing settings.
  Remove Service Items: If service items are not needed for the transaction, consider removing them from the order and reprocessing.
  Consult Documentation: Review SAP documentation or notes related to service items and the specific transaction you are working with to understand any limitations or requirements.
  Contact SAP Support: If the issue persists and you believe it should be supported, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to order processing, such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order).
  Service Management: If your organization uses SAP Service Management, ensure that the service items are correctly configured and that the relevant processes are in place.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.