How To Fix ARBERP_MAP_SD009 - More than one sales order found for customer &1 with PO number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ARBERP_MAP_SD - Message class for SD integration

• Message number: 009

• Message text: More than one sales order found for customer &1 with PO number &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ARBERP_MAP_SD009 - More than one sales order found for customer &1 with PO number &2 ?

  The SAP error message ARBERP_MAP_SD009 indicates that there is more than one sales order associated with a specific customer and purchase order (PO) number combination. This situation typically arises in the context of sales and distribution processes where the system expects a unique mapping between a customer and a PO number but finds multiple entries instead.
  Cause:
  
  Duplicate Sales Orders: There are multiple sales orders created for the same customer with the same PO number.
  Data Entry Errors: Incorrect or inconsistent data entry practices may lead to the creation of duplicate sales orders.
  System Configuration Issues: The system may not be configured to handle multiple sales orders for the same PO number correctly.
  Integration Issues: If the sales orders are being created through an integrated system (like EDI), there may be issues with how the data is being sent or processed.
  
  Solution:
  
  
  Identify Duplicate Sales Orders:
  
  Use transaction codes like VA03 (Display Sales Order) or VA05 (List of Sales Orders) to search for sales orders associated with the customer and PO number in question.
  Check for duplicates in the sales order list.
  
  
  
  Review and Clean Up Data:
  
  If duplicates are found, determine which sales order is valid and which can be deleted or merged.
  Ensure that the correct sales order is referenced in future transactions.
  
  
  
  Adjust Data Entry Practices:
  
  Implement stricter controls or validation checks during the sales order creation process to prevent duplicates.
  Train users on proper data entry procedures.
  
  
  
  System Configuration:
  
  Review the configuration settings in the SAP system to ensure that it is set up to handle multiple sales orders appropriately if that is a business requirement.
  Consult with your SAP Basis or functional consultant to adjust settings if necessary.
  
  
  
  Integration Checks:
  
  If the sales orders are created through an external system, check the integration points to ensure that they are functioning correctly and not creating duplicates.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03, VA05, VA02 (Change Sales Order), and VA01 (Create Sales Order).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation on sales order processing and error handling for further insights.
  User Training: Consider providing training sessions for users involved in sales order processing to minimize data entry errors.
  
  By following these steps, you should be able to resolve the ARBERP_MAP_SD009 error and prevent it from occurring in the future.