How To Fix ARBERP_MAP_SD004 - Incoming order type &1 is not supported in customizing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ARBERP_MAP_SD - Message class for SD integration

  • Message number: 004

  • Message text: Incoming order type &1 is not supported in customizing

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ARBERP_MAP_SD004 - Incoming order type &1 is not supported in customizing ?

    The SAP error message ARBERP_MAP_SD004 indicates that the incoming order type specified in the system is not supported in the current customizing settings. This typically occurs in the context of sales and distribution (SD) processes when the system encounters an order type that has not been properly configured or is not recognized.

    Cause:

    1. Missing Customization: The order type specified in the incoming data is not defined in the customizing settings of the SAP system.
    2. Incorrect Order Type: The order type may be incorrectly specified in the incoming data or may not exist in the system.
    3. Transport Issues: If the order type was recently added or modified, it may not have been transported correctly to the system where the error is occurring.
    4. Version Mismatch: The order type may be valid in one version of the system but not in another, especially if there are multiple environments (e.g., development, testing, production).

    Solution:

    1. Check Customizing Settings:

      • Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for Sales and Distribution.
      • Check the configuration for order types under Sales and Distribution > Sales > Sales Document > Define Sales Document Types.
      • Ensure that the order type in question is defined and properly configured.
    2. Verify Incoming Data:

      • Review the incoming data to ensure that the order type is correctly specified and matches the defined order types in the system.
      • If the order type is incorrect, correct it in the source system or data file.
    3. Transport Requests:

      • If the order type was recently created or modified, ensure that the transport request containing the changes has been successfully imported into the target system.
    4. Consult Documentation:

      • Review any relevant documentation or notes from SAP regarding the specific order type and its configuration.
    5. Check User Authorizations:

      • Ensure that the user or process attempting to create or process the order has the necessary authorizations to use the specified order type.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if this is a production issue.

    Related Information:

    • Transaction Codes: You may use transaction codes like OVAH (Define Sales Document Types) to check and modify order types.
    • SAP Notes: Search for relevant SAP Notes that may address specific issues related to order types and error messages.
    • Documentation: Review the SAP Help Portal for detailed information on configuring sales document types and related processes.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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