How To Fix ARBERP_MAP154 - Ariba Network invoice &1: service items are not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: ARBERP_MAP - Message class for package ARBERP1_MAPPINGS_CMN

• Message number: 154

• Message text: Ariba Network invoice &1: service items are not supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ARBERP_MAP154 - Ariba Network invoice &1: service items are not supported ?

  The SAP error message ARBERP_MAP154 indicates that there is an issue with processing an invoice in the Ariba Network due to the presence of service items, which are not supported in the current configuration or context. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Service Items Not Supported: The error typically arises when an invoice contains service items that the system is not configured to handle. This could be due to the specific settings in the Ariba Network or the integration with SAP.
  Configuration Issues: The integration between SAP and Ariba may not be set up to process service items correctly. This could be due to missing configuration settings or incorrect mapping of item types.
  Invoice Format: The invoice format being used may not support service items, leading to this error when such items are included.
  
  Solutions:
  
  Review Invoice Content: Check the invoice being sent to ensure that it does not contain service items if they are not supported. If service items are necessary, consider whether they can be converted to product items or if the invoice can be adjusted.
  Configuration Check: Review the configuration settings in both SAP and Ariba Network. Ensure that the integration settings allow for the processing of service items. This may involve:
  
  Checking the Ariba Network settings for service item support.
  Ensuring that the relevant item categories are correctly mapped in the SAP system.
  
  
  Update Integration Settings: If service items need to be supported, you may need to update the integration settings or consult with your SAP or Ariba administrator to enable this functionality.
  Consult Documentation: Refer to the SAP and Ariba documentation for specific guidelines on handling service items and invoices. This may provide insights into any additional configuration steps required.
  Contact Support: If the issue persists after checking the above, consider reaching out to SAP or Ariba support for assistance. They can provide more detailed troubleshooting based on your specific setup.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates on service item handling in Ariba.
  Ariba Network Documentation: Review the Ariba Network documentation for information on supported item types and invoice processing guidelines.
  Integration Guides: Look into integration guides between SAP and Ariba for best practices and configuration settings related to service items.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.