How To Fix AR_FND_JAM_AUTH022 - Call to revoke a token failed with HTTP result code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: AR_FND_JAM_AUTH - Messages of SAP Jam Authentication

• Message number: 022

• Message text: Call to revoke a token failed with HTTP result code &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AR_FND_JAM_AUTH022 - Call to revoke a token failed with HTTP result code &1 ?

  The SAP error message AR_FND_JAM_AUTH022 indicates that there was a failure when attempting to revoke a token, and it returned an HTTP result code that provides more context about the failure. This error typically occurs in the context of SAP's integration with the SAP Jam collaboration platform, where authentication tokens are used to manage user sessions.
  Causes:
  
  Invalid Token: The token being revoked may be invalid or expired.
  Network Issues: There may be network connectivity issues preventing the request from reaching the SAP Jam server.
  Authorization Issues: The user or service account making the request may not have the necessary permissions to revoke the token.
  Configuration Errors: There may be misconfigurations in the SAP system or in the integration settings with SAP Jam.
  Server Errors: The SAP Jam server may be experiencing issues or downtime.
  
  Solutions:
  
  Check Token Validity: Ensure that the token you are trying to revoke is valid and has not expired. If it has expired, you may need to obtain a new token.
  Network Connectivity: Verify that there are no network issues preventing communication with the SAP Jam server. Check firewalls, proxies, and other network configurations.
  User Permissions: Ensure that the user or service account has the necessary permissions to revoke tokens. You may need to check the roles and authorizations assigned to the user.
  Review Configuration: Check the configuration settings in both the SAP system and the SAP Jam integration settings. Ensure that all necessary parameters are correctly set.
  Check SAP Jam Status: Verify the status of the SAP Jam service to ensure it is operational. You can check for any known outages or maintenance activities.
  Review HTTP Result Code: The error message includes an HTTP result code (denoted as &1). This code can provide additional context about the error. Common codes include:
  
  400: Bad Request - The request was malformed.
  401: Unauthorized - Authentication failed.
  403: Forbidden - The user does not have permission.
  404: Not Found - The resource could not be found.
  500: Internal Server Error - An error occurred on the server side.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Logs: Review the application logs for more detailed error messages that can provide insight into the root cause of the issue.
  Documentation: Refer to the official SAP documentation for guidance on configuring and troubleshooting SAP Jam integration.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.