How To Fix AR037 - Enter an account number or select "Do Not Know Acct No."

SAP Error Message - Details

• Message type: E = Error

• Message class: AR - SSRV function module messages

• Message number: 037

• Message text: Enter an account number or select "Do Not Know Acct No."

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AR037 - Enter an account number or select "Do Not Know Acct No." ?

  The SAP error message AR037, which states "Enter an account number or select 'Do Not Know Acct No.'", typically occurs in the context of accounts receivable or financial transactions where an account number is required for processing. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Account Number: The most common reason for this error is that the user has not entered an account number in the relevant field.
  Incorrect Input: The account number entered may not be valid or may not exist in the system.
  User Role/Authorization: The user may not have the necessary permissions to view or select certain account numbers.
  System Configuration: There may be configuration settings in the SAP system that require an account number for certain transactions.
  
  Solution:
  
  Enter a Valid Account Number: Ensure that you enter a valid account number in the required field. You can look up the account number if you are unsure.
  Select "Do Not Know Acct No.": If you genuinely do not know the account number, you can select the option "Do Not Know Acct No." This option allows you to proceed without specifying an account number, but it may have implications for the transaction.
  Check User Permissions: If you believe you should have access to certain account numbers, check with your SAP administrator to ensure you have the necessary permissions.
  Consult Documentation: Review any relevant SAP documentation or user manuals that pertain to the transaction you are trying to perform. This may provide additional context or requirements.
  Contact Support: If the issue persists, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to accounts receivable, such as F-28 (Post Incoming Payments) or F-32 (Clear Customer).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on how to properly enter account numbers and understand the implications of selecting "Do Not Know Acct No."
  
  By following these steps, you should be able to resolve the AR037 error and proceed with your transaction in SAP.