How To Fix AQ803 - User & has no user master record

SAP Error Message - Details

• Message type: E = Error

• Message class: AQ - Message texts for SAP Query

• Message number: 803

• Message text: User & has no user master record

What causes this issue?

You attempted to enter a user with no user master record in a user
group.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Define a user master record for the user. Then, you can enter the user
in user groups.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AQ803 - User & has no user master record ?

  The SAP error message AQ803 indicates that a user does not have a user master record in the system. This typically means that the user ID being referenced is not recognized by the SAP system, which can occur for several reasons.
  Cause:
  
  User Not Created: The user has not been created in the SAP system.
  User Deactivation: The user master record exists but has been deactivated.
  Incorrect User ID: The user ID being referenced is incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to access certain transactions or functions.
  Client-Specific Issues: The user may exist in a different client within the SAP system.
  
  Solution:
  
  
  Create User Master Record:
  
  If the user does not exist, you can create a user master record using transaction code SU01.
  Enter the user ID and fill in the necessary details (like user type, logon data, etc.).
  Save the record.
  
  
  
  Check User Status:
  
  If the user exists but is inactive, you can reactivate the user by going to SU01, entering the user ID, and checking the status. If it is locked or inactive, you can unlock or activate it.
  
  
  
  Verify User ID:
  
  Double-check the user ID for any typos or errors. Ensure that the correct user ID is being used.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the required actions. You can check this using transaction SU53 after the error occurs to see what authorizations are missing.
  
  
  
  Client Check:
  
  Make sure you are in the correct client. User master records are client-specific, so a user created in one client will not be available in another.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team or system administrator for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SU10: Mass User Maintenance
  
  
  User Types: Understand the different user types (dialog, system, service, etc.) and their implications on user creation.
  Authorization Roles: Familiarize yourself with the roles and profiles assigned to users, as these determine what actions they can perform in the system.
  
  By following these steps, you should be able to resolve the AQ803 error and ensure that the user has a valid user master record in the SAP system.