How To Fix AQ802 - The user group names must be different


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AQ - Message texts for SAP Query

  • Message number: 802

  • Message text: The user group names must be different

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message AQ802 - The user group names must be different ?

    The SAP error message AQ802, which states "The user group names must be different," typically occurs when there is an attempt to create or modify user groups in a way that violates the uniqueness constraint of user group names within the system. This error can arise in various contexts, such as when configuring user authorizations or roles.

    Cause:

    1. Duplicate User Group Names: The most common cause of this error is that you are trying to create or modify a user group with a name that already exists in the system.
    2. Incorrect Configuration: If you are importing or migrating user groups, there may be a conflict with existing names.
    3. System Limitations: Some configurations or custom developments may inadvertently lead to attempts to create duplicate user groups.

    Solution:

    1. Check Existing User Groups: Before creating a new user group, check the existing user groups in the system to ensure that the name you want to use is not already taken. You can do this by navigating to the relevant transaction (e.g., SU01 for user management) and listing the user groups.

    2. Rename the User Group: If you find that the user group name you want to use is already in use, consider renaming your new user group to something unique.

    3. Modify Existing User Group: If you are trying to modify an existing user group, ensure that you are not inadvertently trying to assign the same name to another group.

    4. Review Import/Export Processes: If this error occurs during an import or migration process, review the data being imported to ensure that there are no duplicate entries.

    5. Consult Documentation: If you are using custom programs or enhancements, check the documentation or code to ensure that it adheres to the naming conventions and uniqueness requirements.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU10 (Mass User Maintenance) for managing user groups and roles.
    • Authorization Concepts: Understanding SAP's authorization concepts, including user groups, roles, and profiles, can help in troubleshooting and preventing such errors.
    • SAP Notes: Check SAP Notes for any known issues or patches related to user group management that might address this error.

    If the problem persists after following these steps, consider reaching out to your SAP Basis or security team for further assistance, as they may have additional tools or insights to resolve the issue.

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