How To Fix AQ717 - Symbols or icons are not expected

SAP Error Message - Details

• Message type: E = Error

• Message class: AQ - Message texts for SAP Query

• Message number: 717

• Message text: Symbols or icons are not expected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message AQ717 - Symbols or icons are not expected ?

  The SAP error message AQ717, which states "Symbols or icons are not expected," typically occurs in the context of SAP GUI or when working with certain SAP applications that involve graphical elements, such as reports or forms. This error can arise due to various reasons, including issues with the data being processed, the configuration of the SAP system, or the way the graphical elements are being rendered.
  Causes:
  
  Invalid Data: The data being processed may contain unexpected symbols or characters that are not supported by the SAP system.
  Configuration Issues: There may be configuration settings in the SAP system that do not allow for certain graphical elements or icons.
  Version Compatibility: The version of the SAP GUI or the application being used may not be compatible with the data or the graphical elements being rendered.
  Corrupted Files: If the graphical elements or icons are stored in a corrupted format, it may lead to this error.
  User Authorizations: Lack of proper authorizations to view certain graphical elements can also trigger this error.
  
  Solutions:
  
  Check Data Input: Review the data being processed to ensure that it does not contain any unsupported symbols or characters. Clean the data if necessary.
  Review Configuration Settings: Check the configuration settings in the SAP system to ensure that they allow for the use of graphical elements and icons.
  Update SAP GUI: Ensure that you are using the latest version of the SAP GUI. If not, consider updating it to the latest version to resolve compatibility issues.
  Reinstall or Repair: If you suspect that the SAP GUI or application files are corrupted, consider reinstalling or repairing the installation.
  Check Authorizations: Verify that the user has the necessary authorizations to access and view the graphical elements in the application.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. They may provide specific patches or solutions based on the version of your SAP system.
  Community Forums: Engaging with SAP community forums can also provide insights from other users who may have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation related to the specific application or module you are working with for any known issues or troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the AQ717 error and implement a suitable solution.