How To Fix APPL_MM_IV_MODEL102 - Service documents are not supported.

SAP Error Message - Details

• Message type: E = Error

• Message class: APPL_MM_IV_MODEL -

• Message number: 102

• Message text: Service documents are not supported.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message APPL_MM_IV_MODEL102 - Service documents are not supported. ?

  The SAP error message APPL_MM_IV_MODEL102: Service documents are not supported typically occurs in the context of the Invoice Verification (IV) process in SAP Materials Management (MM). This error indicates that the system does not support the processing of service documents in the context you are trying to use them.
  Cause:
  
  Service Document Type: The error often arises when you are trying to process a service document (like a service entry sheet) in a way that is not supported by the system configuration or the transaction you are using.
  Configuration Issues: There may be configuration settings in the system that do not allow for the processing of service documents in the specific transaction or scenario you are working with.
  Incorrect Transaction: You might be using a transaction that is not designed to handle service documents, such as trying to post an invoice against a service entry sheet in a manner that is not supported.
  
  Solution:
  
  Check Transaction: Ensure that you are using the correct transaction for processing service documents. For example, use transaction MIRO for invoice verification related to service entry sheets.
  Review Document Type: Verify that the document type you are trying to process is appropriate for the transaction. If you are working with service documents, ensure that you are using the correct service document type.
  Configuration Settings: Consult with your SAP MM configuration team to review the settings related to service documents. They may need to adjust the configuration to allow for the processing of service documents in the context you are working with.
  SAP Notes: Check for any relevant SAP Notes that may address this issue. Sometimes, there are known issues or patches that can resolve specific error messages.
  User Authorization: Ensure that you have the necessary authorizations to process service documents. Lack of proper authorization can sometimes lead to unexpected errors.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Invoice Verification and Service Management for detailed information on how to handle service documents.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Testing: If possible, test the process in a development or quality assurance environment to replicate the issue and identify the exact cause without affecting production data.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP MM and Invoice Verification.