How To Fix APOC_OR_MESSAGES397 - Error(s) occurred when merging the document. The return code is &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: APOC_OR_MESSAGES - Messages for Output Control

• Message number: 397

• Message text: Error(s) occurred when merging the document. The return code is &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message APOC_OR_MESSAGES397 - Error(s) occurred when merging the document. The return code is &1. ?

  The SAP error message APOC_OR_MESSAGES397 indicates that there was an issue when attempting to merge documents in the SAP system, specifically in the context of the Advanced Planning and Optimization (APO) module. The return code &1 provides additional information about the nature of the error.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being merged, such as missing or incorrect entries.
  Document Locking: The documents you are trying to merge may be locked by another user or process, preventing the merge operation from completing.
  Configuration Issues: There could be configuration settings in the APO system that are not set up correctly, leading to errors during the merge process.
  Authorization Issues: The user attempting to perform the merge may not have the necessary authorizations to execute the operation.
  Technical Errors: There may be underlying technical issues, such as database problems or system performance issues.
  
  Solutions:
  
  Check Data Consistency: Review the documents you are trying to merge for any inconsistencies or missing data. Ensure that all required fields are populated correctly.
  Release Document Locks: If the documents are locked, check if another user is working on them. You may need to wait until the lock is released or contact the user to coordinate.
  Review Configuration: Verify the configuration settings in the APO system related to document merging. Ensure that they are set up correctly according to your business requirements.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the merge operation. You may need to consult with your SAP security team to verify this.
  Analyze Return Code: The return code &1 can provide specific information about the error. Check the SAP documentation or consult with your SAP support team to interpret the return code and take appropriate action.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for APO and error handling for more detailed information on error messages and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists and you cannot resolve it, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.