How To Fix APOC_OR_MESSAGES395 - The bundle &1 has failed to be sent using channel PRINT

SAP Error Message - Details

• Message type: E = Error

• Message class: APOC_OR_MESSAGES - Messages for Output Control

• Message number: 395

• Message text: The bundle &1 has failed to be sent using channel PRINT

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message APOC_OR_MESSAGES395 - The bundle &1 has failed to be sent using channel PRINT ?

  The SAP error message APOC_OR_MESSAGES395 indicates that a bundle has failed to be sent using the PRINT channel in the SAP system. This error typically occurs in the context of SAP Advanced Planning and Optimization (APO) or related modules where document processing and output management are involved.
  Cause:
  The error can be caused by several factors, including:
  
  
  Configuration Issues: The PRINT channel may not be properly configured in the system. This could include incorrect settings for the output device or communication parameters.
  
  
  Output Device Problems: The output device specified for the PRINT channel may be offline, not available, or incorrectly defined in the SAP system.
  
  
  Authorization Issues: The user or process attempting to send the bundle may not have the necessary authorizations to access the output device or to perform the print operation.
  
  
  Network Issues: There may be network connectivity problems that prevent the system from reaching the output device.
  
  
  System Errors: There could be underlying system errors or issues with the SAP spool system that are preventing the print job from being processed.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Output Device Configuration:
  
  Go to transaction SPAD (Spool Administration) and verify the configuration of the output device used for printing.
  Ensure that the device is correctly defined and is set to the appropriate type (e.g., printer, PDF, etc.).
  
  
  
  Verify Device Status:
  
  Check if the output device is online and available. If it is offline, bring it online or select a different device.
  
  
  
  Review Authorizations:
  
  Ensure that the user or process has the necessary authorizations to execute print jobs. You may need to check user roles and profiles.
  
  
  
  Check Spool Requests:
  
  Use transaction SP01 to review the spool requests and see if there are any errors or issues logged for the specific print job.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues preventing communication between the SAP system and the output device.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any related error messages that might provide additional context for the failure.
  
  
  
  Reprocess the Bundle:
  
  If the issue is resolved, try to reprocess the bundle to see if it can be sent successfully.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for output management and spool administration for more detailed guidance on configuring and troubleshooting print channels.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the error message APOC_OR_MESSAGES395.